Customer story
How Nova City Centre moved from Glofox to ClassOps.
Nova City Centre is a parkour centre with two sites, in Rotherham and Barnsley. It moved its bookings, waivers, front desk and payments from Glofox to ClassOps and has run both sites on it since 1 August 2026.
The Nova City member app, built on ClassOps
The switch, dated
Twelve days from card payments to the first automatic renewal
29 July 2026
Card payments live
Members pay by card through ClassOps, with the payment recorded against the member and visible at the desk.
1 August 2026
Live at both sites
Rotherham and Barnsley run bookings, waivers, check in and payments on ClassOps, with one member app listing classes at both.
10 August 2026
First automatic renewal
A recurring membership renewed from the card on file, with no one chasing it or typing it in.
How the move worked
The same five steps every gym follows
Nothing was switched off until the new system was running. Members claimed their accounts from an email to their own inbox.
- 01Discovery callA free 45 minute call about how your gym runs today.
- 02Set upYour brand, sites, classes, prices and waiver wording configured for you.
- 03Bring members acrossCurrent members imported. Each one claims their account from an email to their own inbox.
- 04Run side by sideUp to 30 days alongside your old system, so nothing is switched off until you are happy.
- 05Switch overYou cancel the old system when you are ready. We stay on the end of the phone.