Switching platforms
A Mindbody alternative built and supported in the UK.
Mindbody is run from California and also operates a consumer app where members browse many businesses. ClassOps gives your members an app under your own name, is built by Bright Loop Media on the Wirral, and has no per booking fees.
Live at Nova City Centre since August 2026 · UK built and supported
Sound familiar?
Where the current setup lets you down
Your members, someone else's front door
When members book through a shared marketplace app, your studio sits in a list next to the one down the road.
Support in another time zone
A payment problem at 7am in Manchester should reach someone who is awake and already knows your setup.
Getting your records out
Years of members, bookings and signed waivers should leave with you in full, at no cost, whenever you decide.
How ClassOps fits
Built around how studios leaving Mindbody actually run
Example timetable
- 07:00Reformer PilatesWaitlist open10 / 10
- 09:30Barre13 / 16
- 12:15Lunchtime Yoga9 / 14
- 18:00Power Yoga18 / 18
- 19:15Restorative Yoga8 / 12
An app with your name on it
Members book, pay and carry their QR pass in an app under your brand, not in a directory of other businesses.
A UK team on the phone
ClassOps is built and run by Bright Loop Media Ltd on the Wirral. The people who set it up are the people who answer.
No per booking fees
You are not charged each time a member books. Pricing is a tailored quote for your studio, given on the call.
Your data, whenever you want it
Export members, bookings, payments and waivers in full, at any time, free. GDPR export and erasure are built in.
Memberships that renew themselves
Stripe takes card payments, keeps the card on file and renews memberships automatically. Failed payments flag at reception.
Waivers before the first class
Waivers are signed in the app and booking is blocked until they are. Signed waivers export as PDF for your insurer.
Proof
Nova City Centre moved from Glofox. Live at two sites since 1 August 2026.
Nova City Centre moved from Glofox to ClassOps. Card payments went live on 29 July 2026, both of its sites were running on ClassOps from 1 August, and the first automatic membership renewal went through on 10 August. The move from Mindbody follows the same five steps.
Read the Nova City storySwitching
Nothing is switched off until you are happy
- 01Discovery callA free 45 minute call about how your gym runs today.
- 02Set upYour brand, sites, classes, prices and waiver wording configured for you.
- 03Bring members acrossCurrent members imported. Each one claims their account from an email to their own inbox.
- 04Run side by sideUp to 30 days alongside your old system, so nothing is switched off until you are happy.
- 05Switch overYou cancel the old system when you are ready. We stay on the end of the phone.
Questions
What studios leaving Mindbody ask us
- How does the move from Mindbody work?
- It starts with a free 45 minute call about how your studio runs. We set up your brand, classes, prices and waiver wording, import your members, and run alongside Mindbody for up to 30 days. You cancel when you are ready.
- Will our members need to find us in a new app?
- They download an app carrying your studio's name. Current members are imported and each one claims their account from an email sent to their own inbox.
- Can we keep Mindbody running while we check ClassOps?
- Yes. ClassOps can run side by side with your current system for up to 30 days, so nothing is switched off until you are happy.
- Is there a fee each time a member books?
- No. ClassOps has no per booking fees. Card payments run through Stripe, and pricing is a tailored quote given on the free call.
- Who do we call when something goes wrong?
- The Bright Loop Media team on the Wirral that set up your system. You can reach us on 07456 382831 or hello@brightloopmedia.co.uk.
See ClassOps set up for your studio.
A free 45 minute call with the team that builds it. You leave knowing what it costs and how the move works.